Shipping Policy

Shipping Policy

Thank you for shopping with RUKSLY.

We are committed to delivering your order as quickly and efficiently as possible.

Shipping Availability

We currently ship throughout the United States and selected international destinations where available.

Shipping availability may change without prior notice.

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, processing times may be slightly extended.

Delivery Time

Once shipped, orders are generally delivered within 4-6 business days.

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary depending on destination, carrier performance, customs processing, weather conditions, and other circumstances beyond our control.

Order Tracking

A shipping confirmation email containing tracking information will be sent once your order has been dispatched.

Customers are responsible for providing an accurate shipping address at checkout.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, and other local fees may apply depending on the destination country.

Such charges are the responsibility of the customer unless otherwise stated.

Delayed Shipments

While we strive to meet estimated delivery times, RUKSLY cannot be held responsible for delays caused by:

• Shipping carriers

• Customs inspections or clearance procedures

• Weather conditions

• Natural disasters

• Labor disruptions

• Government actions

• Other circumstances beyond our reasonable control

Lost or Damaged Packages

If your package arrives damaged, or if you believe your package has been lost during transit, please contact us within 7 days of the expected delivery date.

Email: contact@ruksly.com

We will investigate the issue with the carrier and work toward an appropriate resolution.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping information is accurate at checkout.

RUKSLY is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Contact Information

For any shipping-related questions, please contact:

RUKSLY

Email: contact@ruksly.com